Family Suite Hotel | Hanoi ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

39B Hang Hanh Street, Hanoi, Vietnam

Family Suite Hotel, a 3-star Hanoi hotel, offers family-friendly accommodations with air-conditioned suites featuring modern amenities. The hotel provides free WiFi, express check-in and check-out, and a paid airport shuttle service.

Rooms & Amenities

Family Suite Hotel offers air-conditioned rooms equipped with a desk, a kettle, a minibar, a safety deposit box, and a flat-screen TV. Each suite includes a private bathroom with a bidet, soundproof walls, and either a balcony or city views.

Dining & Nearby Options

Dining options nearby include Rainbow Restaurant and Pizza 4P's, both within a short walk. Guests can explore local eateries offering Vietnamese cuisine and street food just around the hotel.

Leisure & Transportation

Leisure activities in the area include visiting landmarks like Hoan Kiem Lake, Vietnamese Women's Museum, and Hanoi Night Market. The hotel is situated close to transit options such as the Bo Ho bus stop, allowing easy access to local attractions.

Attractions & Services

Family Suite Hotel is located near notable points of interest, including the Hanoi Opera House and Vietnam Fine Arts Museum. Popular attractions such as the Ho Chi Minh Mausoleum and Thang Long Imperial Citadel are also easily accessible.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Suite

Max:

2 persons

325 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Suite

Max:

2 persons

345 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Deluxe Family Suite

Max:

2 persons

420 sq. feet

Bed options:

2 Queen Size Beds

City view

Shower

Heating

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Hanoi1000 ft

Airports

Noi Bai International (HAN) 16.8 mi

Cat Bi International (HPH) 73.5 mi

Train

Ha Noi Railway station4300 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious and Comfortable

“I stayed in the Deluxe Family Suite, and I was pleasantly surprised by the spaciousness of the room. With enough space for my family of four, we had a cozy couch and an office table, which made our stay extra comfortable. The beds had crisp, clean sheets, and my family enjoyed the large room without feeling cramped, even with our luggage spread out.” view full review

Clean and Well-Equipped

“The bathroom in our family suite was impressively big, providing ample space for our needs. We appreciated the reliable hot water for showers and the daily supply of toiletries and towels. It was a refreshing way to start and end our days exploring Hanoi.” view full review

Varied Breakfast Options

“The breakfast offered was a highlight of my stay. With a plentiful variety of dishes, it catered to all tastes. Enjoying breakfast in the nearby hotel with a fantastic view across the city's rooftops was such a good experience that set a positive tone for our days.” view full review

Reliable Entertainment Options

“The free Wi-Fi provided throughout our stay was really dependable. It allowed my family to stay connected and plan our daily activities without any hassle. We could easily research places to visit or share updates with friends back home.” view full review

General

Non-smoking rooms
Free Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance

Business

Fax/Photocopying

Children

Cribs
Playpen

Spa & Leisure

Spa & wellness center
Back massage
Head massage
Full body massage
Foot massage
Public Bath

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

39B Hang Hanh Street, Hanoi, Vietnam

Map view

39B Hang Hanh Street, Hanoi, Vietnam

City landmarks

Museums

Hoa Lo Prison

3400 ft

Museums

Vietnam Military History Museum

1.0 mi

Monuments and Landmarks

Ho Chi Minh Mausoleum

1.6 mi

Quoc Tu Giam Street Dong Da District

Temple Of Literature

1.3 mi

Museums

Vietnamese Women's Museum

3500 ft

Dinh Tien Hoang St.

Temple of the Jade Mountain

2100 ft

Museums

Vietnam National Museum of History

4800 ft

cnr P Hang Buom & P Hang Giay

Bach Ma Temple

2400 ft

Castle

Thang Long Imperial Citadel

1.2 mi

56 Hang Chieu Dong Xuan

Hanoi Old City Gate

3300 ft

Tran Nhat Duat Street

Long Bien Bridge

1.3 mi

Broadway Theatre

Opera House

4400 ft

Pagoda

One Pillar Pagoda

1.5 mi

Monuments and Landmarks

Hanoi Flag Tower

1.0 mi

Pagoda

Tran Quoc Pagoda

1.4 mi

Museums

Vietnam Fine Arts Museum

1.1 mi

87 Ma May Street Hoan Kiem District

Ancient House

2300 ft

Mall

Trang Tien Plaza

3000 ft

Events

Friendship Cultural Palace

4700 ft

73 Quan Su St

Quan Su Pagoda

4200 ft

French Quarter

3500 ft

Square

Ba Dinh Square

1.6 mi

Parks

Lenin Park

1.0 mi

Church

Cua Bac Church

1.3 mi

Nearby

Church

Saint Joseph Cathedral

1700 ft

Libraries

Hoan Kiem Lake

1500 ft

Hang Duong

Hanoi Night Market

1400 ft

Lake of the Restored Sword

1300 ft

Broadway Theatre

Thang Long Water Puppet Theatre

1400 ft

75 Dinh Tien Hoang Street

Post Office Ha Noi

1100 ft

Restaurants

Banh Mi 25

2300 ft

25 Hang Ca Street Hoan Kiem District

Pho 10

1700 ft

10 Ly Quoc Su Street corner of Chan Cam St

Hong Hoai's Restaurant

2100 ft

20 Bat Dan Hang Bo

The Note Coffee

600 ft

64 Luong Van Can

Pho Bo Mau Dich

400 ft

01 Bao Khanh

Cafe Nhan

100 ft

39D Hang Hanh

Met Vietnamese Restaurant

1000 ft

29 Hang Trong Hoan Kiem

Cafe Pho Co

800 ft

11 Hang Gai (4th floor) Access through a silk shop on street frontage

Quan Que Restaurant

400 ft

16 Bao Khanh

Reviews and Ratings

Reviews from guests about their experience.

80%

loved their spa retreat and can’t wait to return.

8.0/10

Great

Rooms

9.0

Location

9.8

Service

10.0

Dining

9.0

Amy

United States of America, December 2024

5.8/10

I had a wonderful time at the Family Suite Hotel in Hanoi. The location is unbeatable, right in the heart of the old quarter, making it super easy to hit all the major sights. The staff were incredibly friendly and helpful, but I gotta say it could get a bit noisy during the day since it's so central. Overall, I would definitely recommend this hotel for anyone wanting to explore Hanoi!

Rooms

10.0

My suite had a huge and comfy bed with all the amenities I needed. The cold air conditioning was a lifesaver during the hot days.

Service

10.0

The staff went above and beyond; they arranged a taxi to the airport for just $12 and were always there to help with my inquiries.

Location

10.0

You can't beat the location! It's right next to the lake and close to all the tourist spots, which made it super convenient for exploring.

Dining

10.0

I loved the dining options nearby, especially the fresh sushi places that were just a short walk away.

Facilities

10.0

The hotel had great facilities, including free WiFi and room service, which made my stay even more enjoyable.

Charles

United States of America, November 2024

5.8/10

I had a great time staying at Family Suite Hotel in Hanoi! The location was a huge plus, being just a couple of minutes from the beautiful lake and surrounded by awesome dining options. The room was spacious for my family, but the lifts were pretty tiny. Overall, it was a solid experience with warm and helpful staff like Natalie.

Rooms

9.0

Our family room was super spacious, clean, and comfy! There was even a couch and enough space for our bags. Daily cleaning and fresh towels were a nice touch.

Service

10.0

The staff, especially Natalie, were incredibly friendly and helpful! She even provided great restaurant recommendations daily over WhatsApp.

Location

10.0

The hotel is perfectly situated in the heart of the old quarter, near the lake with plenty of shops, cafes, and eateries nearby.

Dining

9.0

We enjoyed meals at nearby spots like Pizza 4Ps, and there’s even a little banh mi stall right outside the hotel for snacks.

Facilities

7.0

While the hotel lacks a lobby or restaurant, the service was still great, and they offer luggage storage for early arrivals.

John

United States of America, November 2024

5.8/10

I had a fantastic stay at the Family Suite Hotel in Hanoi. The room was spacious, clean, and had the most comfortable bed and pillows I experienced during my travels. However, being on the second floor, the street noise was a bit distracting, which might be something to consider for light sleepers. Overall, the excellent service really made my stay nice! 😊

Rooms

9.0

My suite with a city view was spacious and clean, featuring cold air conditioning and a lovely balcony.

Service

10.0

The service from the staff, especially Natalie, was 100% attentive. She was incredibly helpful in recommending local dining options.

Location

10.0

The hotel is in a prime location, right next to the beautiful lake and close to shops and restaurants in Hanoi's old quarter.

Dining

9.0

Dining options nearby were fantastic, including an Italian restaurant with the best pasta I’ve ever tasted!

Facilities

9.0

Facilities like room service and travel assistance were very convenient during my stay.

Sarah

United States of America, October 2024

5.6/10

My stay at Family Suite Hotel was overall pretty enjoyable. The staff, especially Natalie, were super helpful and made me feel welcomed, but the noise from the street at night was a bit too much at times. The location was a major plus, being so close to everything I wanted to see around Hoan Kiem Lake.

Rooms

8.0

My suite had a fantastic city view, was spacious, and very clean, although the street noise was disruptive because of the thin walls.

Service

10.0

Natalie from the staff really stood out. She was 100% attentive and provided awesome recommendations for places to eat and things to do.

Location

9.0

The hotel is right in the Old Quarter, making it super easy to walk to cafés and restaurants, and just around the corner from Hoan Kiem Lake.

Dining

8.0

I enjoyed the small dishes available at nearby eateries, thanks to Natalie's recommendations.

Facilities

8.0

The hotel offers solid amenities like room service and housekeeping, which made my stay more comfortable.

United States of America, October 2024

5.2/10

My stay at the Family Suite Hotel was excellent overall. The rooms were spacious and clean, though there was a slight humidity smell initially. The staff truly made the experience nice with their hospitality. The location was perfect for exploring the Old Quarter, just a short walk from the lake. However, the Sapa transfer issue was a bit of a hassle. 🌟

Rooms

9.0

I stayed in a Deluxe Family Suite, which had two comfy king-sized beds and was spacious enough for my family of four. The cleanliness was impressive, with fresh towels provided daily. The only downside was a faint humidity smell that dissipated once we aired out the room.

Service

10.0

The level of service was really good! Emma was particularly helpful in recommending fantastic restaurants, and both Rosy and Julia were incredibly friendly. David, who worked nights, also went out of his way to assist whenever needed. I was amazed at how accommodating they were with my luggage before and after our trips.

Location

10.0

The hotel's location couldn’t be better—just minutes from the lake and right in the heart of the Old Quarter. It made it so easy for us to stroll around and enjoy the area’s attractions without any hassle.

Dining

9.0

I enjoyed the breakfast buffet on the 10th floor. There was so much variety and everything was delicious! The sandwiches at the nearby café also added to a pleasant dining experience.

Facilities

9.0

The hotel offered great facilities, including efficient housekeeping and a reliable airport shuttle service. Although I didn't use all the options available, everything seemed well-maintained and functional.

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Family Suite Hotel, Hanoi

About the Hotel

Rooms & Amenities

Dining & Nearby Options

Leisure & Transportation

Attractions & Services

Choose your room type

Price and Room Availability

Getting around

Facilities

General

Guest Parking

Services

Business

Children

Spa & Leisure

Room features

Bathroom

Self-catering

Media

Room decor

Location

Reviews and Ratings